> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yorlet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Arrears management

> Learn how to manage arrears on Yorlet.

With Yorlet, 97% of invoices payments succeed on the first try, and for the few that do fail our automated recovery tools re-collect 82% of payments without any human interaction.

## Failed payments

Yorlet will automatically send failed payment emails to customers, which include a link to a Hosted Invoice the customer can use to try the payment again. You can customise the [branding](/account/branding) of those emails in the Dashboard.

## Automatic reminders

You can enable automatic reminders for failed payments in the [Dashboard](https://dashboard.yorlet.com/settings/subscriptions). When enabled, Yorlet will automatically send reminder emails to customers with failed payments. You can customise the frequency and content of these emails in the Dashboard.

### Arrears emails for past due invoices

You can configure up to 4 arrears emails to be sent to customers with past due invoices. You can customise the frequency and content of these emails in the Dashboard.

### Arrears notifications to owners for past due invoices

You can configure up to 4 arrears notification emails to be sent to owners with past due invoices. You can customise the frequency and content of these emails in the Dashboard.

## 3D Secure

Some payments require additional authentication to complete. When an invoice collection attempt requires action, Yorlet will send an automated email to the customer including a Yorlet-hosted page where they can complete the additional authentication.