> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yorlet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage issues

> Create, prioritise, and resolve maintenance issues from the Dashboard.

The [Maintenance page](https://dashboard.yorlet.com/maintenance) is where your team works through every issue. You can switch between views, create new issues, filter and export, and open any issue to see its full history.

## Choosing a view

Use the view switcher in the top right of the page to change how your issues are displayed:

* **Split**: A list of issues alongside a preview of the selected issue, so you can move through them quickly without leaving the page.
* **Table**: A full-width table of every issue, best for filtering, sorting, and exporting.
* **Board**: A kanban board with a column for each status (**Open**, **In progress**, and **Resolved**).

## Creating an issue

To create an issue, follow these steps:

1. Click **New issue** (or press **N**).
2. Enter a **name** and an optional **description**.
3. Choose the **unit** the issue relates to.
4. Optionally assign a team member as the **assignee**.
5. Pick an **issue category**, a **priority**, and a **status**.
6. Click **Create issue**.

<Note>
  A unit is required when you create an issue from the Dashboard so the repair is linked to the right property.
</Note>

## Working on the board

The board gives you an at-a-glance view of your workload. Each card shows the issue name, priority, and assignee, grouped into a column per status.

* Drag a card from one column to another to update its status — for example, move a card into **In progress** when work starts, or **Resolved** when it is done.
* Use the create action at the top of a column to add a new issue that starts in that status.

## Filtering and exporting

In the table and split views you can filter your issues by **Type** to focus on customer requests, internal work, or planned jobs. Click **Export** to download the issues currently shown, and any filters you have applied will be reflected in the exported file.

## Managing a single issue

Open an issue to see its details and history. From the issue page you can:

* Click **Edit** to change the name, description, category, priority, or status.
* Upload **photos** of the issue.
* Leave **comments** for your team.
* Review the **tenants** and **unit owners** linked to the property.

When a tenant has asked to be present for the visit, their requested availability is shown on the issue timeline so you can arrange a suitable time. See [Tenant requests](/maintenance/tenant-requests) for more.