> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yorlet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund a payment

> Learn how to refund payments.

You can refund a payment in the Dashboard. This guide will show you how to refund payments to your customers.

## Refund a payment

<Warning>
  Refunds cannot be undone. Make sure you have the correct amount and customer details before processing a refund.
</Warning>

To create a new payment session, follow these steps:

1. Navigate to the payment you want to refund.
2. Click the **Refund** button in the top right of the screen.
3. Enter the **Amount**, **Reason**, and add any aditional details about the refund.
4. Click **Refund**.

<Note>
  Refunds can take 5–10 days to appear on a customer’s statement. Yorlet’s fees for the original payment won’t be returned, but there are no additional fees for the refund.
</Note>