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Overview is your personal chart board. Add the metrics that matter, rearrange them, and filter by date so you can see how the business is performing without leaving the Dashboard. Open Overview from the sidebar. Home is the assistant — charts live on Overview. For a fixed board of vacancy charts, use Vacancy reports instead.
New users start with Arrears and Rent collected. Add more charts whenever you need them.

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Change the date range

The date range applies to every chart on Overview that reports over a period. To change the date range, follow these steps:
  1. Open Overview.
  2. Use the date range picker in the header.
  3. Choose a quick select such as Month to date, or pick a custom range and click Apply.
Yorlet remembers the last quick select you used.
Some charts are a snapshot of today and ignore the date range. These include Vacancies by bedrooms, Longest voids, and Unit status.

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Change the interval

Trend charts can plot by Day, Week, or Month. Yorlet remembers the interval you choose. To change the interval, follow these steps:
  1. Open Overview.
  2. Use the interval selector next to the date range picker.
  3. Choose Day, Week, or Month.

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Add a chart

To add a chart to Overview, follow these steps:
  1. Click Edit.
  2. Click Add chart.
  3. Search, or browse by area: Billing, Portfolio, Leasing, Owners, Loyalty, or Developers.
  4. Select the chart you want to add.
  5. Click Save.
You can add as many charts as you like. Click Cancel to discard the draft without changing your layout.

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Rearrange charts

To rearrange charts, follow these steps:
  1. Click Edit.
  2. Drag a chart using the grip on the top left.
  3. Click Save.

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Remove a chart

To remove a chart, follow these steps:
  1. Click Edit.
  2. Click the X on the chart you want to remove.
  3. Click Save.
Removing a chart only takes it off your Overview. You can add it again later.

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Available charts

  • Arrears — Total arrears across all invoices, bucketed by overdue duration.
  • Payment volume — Total payment volume collected over the selected period with period-over-period comparison.
  • Revenue recovery — Revenue recovery across all invoices, bucketed by overdue duration.
  • Outstanding in recovery — Outstanding Recover balances on open and plan-active cases.
  • Recovered revenue — Payments collected against invoices enrolled in Recover.
  • Collection methods — Subscriptions split by automatic and manual collection methods.
  • Rent collected — Rent collected over the selected period with period-over-period comparison.
  • Average rent — Average rent achieved on new tenancies over the selected period.
  • Average management fee — Average management fee paid by owners over the selected period.
  • Move-ins — Total tenancy move-ins over the selected period, excluding renewals.
  • Renewals — Total tenancy renewals completed over the selected period.
  • Unit availability — Breakdown of units by letting state — to let, coming available, held, and under offer.
  • Unit status — Breakdown of units by their current status.
  • Vacancy rate — Share of managed unit-days with no tenancy over the selected period, from tenancy history.
  • Vacancy rate by bedrooms — Vacancy rate over the selected period with one line per bedroom count.
  • Vacancies by bedrooms — Units vacant today grouped by bedroom count, with each group’s vacancy rate and average days empty.
  • Longest voids — The units that have been vacant longest, with days empty and a link to each unit.
  • Void duration — Average days between one tenancy ending and the next moving in, with period-over-period comparison.
  • Void length distribution — Voids filled in the selected period grouped by how many days the unit sat empty.
  • Rent lost to vacancy — Default rent prorated across vacant days over the selected period, with period-over-period comparison.
  • Time to let — Average days from a unit becoming vacant to the replacement tenant moving in.
  • New applications — Number of new tenancy applications received over the selected period.
  • References — Outstanding tenant references grouped by current status.
  • Pending renewals — Renewals currently in flight, grouped by application status.
  • Late renewals — Renewals that completed after their tenancy start date.
  • Renewal completion time — Average time taken from renewal application creation to completion.
  • Customer risks — Active customers grouped by their assessed risk level.
  • Management fee revenue — Revenue from management fee collections, net of refunds.
  • Owner payouts — Owner payout volumes grouped by current payout status.
  • Messages — Loyalty message deliveries, reads, and failures over the selected period.
  • Points earned — Loyalty points earned by residents over the selected period.
  • Points redeemed — Loyalty points redeemed by residents over the selected period.
  • Residents — Loyalty residents grouped by current membership status.
  • Webhook deliveries — Succeeded and failed webhook deliveries over the selected period.
  • Webhook response times — Min, average, and max webhook endpoint response times.