Product updates
Keep track of the changes to Yorlet
Application portal redesign
We’ve redesigned the application portal to make it easier to use and more intuitive for applicants.
Identity verification and Right to Rent checks
We’ve added a new identity verification and Right to Rent check process to the application portal. This ensures that all applicants are who they say they are and have the right to rent in the UK. Please contact your account manager to enable this feature.
Invoice transfer improvements
We’ve added new statuses to invoices to help to track the status of invoices that have been transferred to owners.
Improvements & fixes
- Fixed an issue relating to editing notes.
Recurring collections for owners
You can now set up recurring collections for owners. This allows you to automatically collect expenses, fees, service charges, and more from owners on a regular basis.
Set default tax rate and transfer destination on Prices
You can now set the default tax rate and transfer destination on prices. This makes it easier to manage your prices and ensures that the correct tax rate is applied to invoices.
Improvements & fixes
- Added a new Deal Assignee field to applications to help differentiate between the deal owner and the application owner.
- Fixed an issue with search in the Dashboard.
- Added Ground Rent as an expense type.
- Fixed an issue with the owner reserve balance report.
- Fixed an issue that meant numbered lists were not correctly rendered on a contract PDF.
- Added document reference to all pages of a contract PDF.
- Fixed a bug that meant notes could not be edited.
Application templates
Added ability to save application templates with custom options for different contract agreements. These allow you to save time when creating new applications with predefined values. For example, you could implement specific template settings for students (manual invoicing) and non-students (automatic charges).
Improvements & fixes
- Improved handling of rolling tenancies during renewals, including rent review tracking and rent increase management.
- Fixed issue with deposits not showing registration details.
- Resolved an issue future dated lease changes.
- Added payment method transactions export feature.
Enhanced CRM and validation features
- We’ve integrated with more CRM providers, enabling better data synchronisation and management.
- Phone number validation is now more accurate, reducing errors during data entry.
Improvements & fixes
- You can now set an application status to “Pending Contract Generation”. This helps streamline application management and improves visibility into progress.
- Performance and reliability improvements across multiple areas.
- Updated systems to ensure seamless functionality and a better user experience.
”Lets Agreed” report
A new report type, “lets agreed”, is now available in the reporting service. This report can be generated and viewed seamlessly through the updated interface.
Improved payment method support
We’ve added new payment methods for greater flexibility and improved reliability and performance in handling payments, ensuring a smoother experience.
Application status updates
You can now set an application status to Pending Contract Generation. This helps streamline application management and improves visibility into progress.
Improvements & fixes
- Performance and reliability improvements across multiple areas.
- Updated systems to ensure seamless functionality and a better user experience.
- These updates bring enhanced flexibility, improved reliability, and powerful new features to support your workflows.
Enhanced notes and logging system
We’ve improved the notes system with better components and optimised queries, while adding humanised timestamps to logs for better readability.
Dynamic table system
A new dynamic table system has been introduced, allowing you to toggle columns, sort them in any order, and pin columns to the left or right for better customisation.
Owner communication improvements
Owners now receive detailed termination notification emails, including termination dates, reasons, and descriptions.
Financial reporting enhancements
- Added customer availability in human-readable format to export files
- Rent roll reports now display move-in and move-out dates
- Introduced a new owner reserve balances report
- Added hover effects on invoice tables to show credit note applications
Improvements & fixes
- Enhanced error message display for better troubleshooting
- Improved self-managed expansion panels for past-due invoice emails
- Added tenancy filtering by start date
- Enhanced sorting functionality with conditional options
- Upgraded table schemas with robust sorting capabilities
- General improvements to user interfaces and data handling
- Enhanced flexibility and readability in reports, logs, and tables
Change of tenant process
Through the lease changes section of the dashboard, you can now add or remove applicants from an ongoing tenancy. This will create new subscriptions for the new applicants and cancel the old ones.
Improvements & fixes
- Owner payout reserves can now be created directly on an owner payout.
- Renewals now use the source application pricing, not default pricing.
- When creating an application from a renewal intent, the system will default to using the pricing details of the source application instead of the unit default pricing.
- Settings for controlling multiple subscriptions per customer.
- A new report shows how many owners are in negative balance.
- VAT invoice for account collections.
- Setting on an owner payouts settings to stop all payout receipt emails.
- When marking payouts as paid, there is now a toggle to specify whether you want to send payout receipts to the owner.
New reports for client accounting
We’ve added some new reports to Client Accounting, including customer credit balances and owner cash balances. You can use these tools to understand the cash position in your client’s bank account.
Automatic deposit registration
When creating a new application, once you have indicated that you would like a deposit record created, you can specify whether you want the deposit to be registered automatically. You will be prompted to select from deposit protection schemes that you have set up with the appropriate data in the settings area of Yorlet.
Let-only application improvements
Let-only applications will now create an invoice for move-in payments by default.
Joint owner payout receipts
On owner payout PDF documents, in the case of joint ownership of a property, we will be displaying the names of all the owners.
Applicant audit system
On the application page, we will now be displaying a log of certain applicant actions for auditing purposes. For example, if a tenant opens the provided EPC document on the application portal link they receive from an agent, it will show up on the application page for the agent to see.
Renewal KPIs
We have added two new reports on the dashboard, one for viewing the time taken to complete a renewal and another report for recording the amount of late renewals in a specific period.
Improvements & fixes
- You can now see the deposit records for a property on an individual unit
- Added a new report showing average rent collected in a specific period
- Optionally hide arrears on statements when downloading an owner statement
- Added flexibility when creating subscriptions with active tenancies - you can now toggle to use the future billing date
Yorlet Customer Portal
We’ve begun rolling out access to a new customer portal that your active tenants can sign into and view their tenancy information, upcoming rental payments, past invoices, and compliance documentation. Please reach out if you’re interested in getting early access.
Improvements & fixes
- Improved calendar selectors so you can easily select dates far in the past
- Set account collections to become available on a future date
- Added ability to add and remove photos from maintenance issues
- Added setting to block on applications with no fees set
- Changed the Maintenance Types API to Maintenance Categories API
Metadata improvements
We heard from feedback that users wanted more customised data in certain exports so we revamped Metadata on all data models in Yorlet. You can now select previously used fields and we include metadata on more exports.
Improvements & fixes
- Added new dashboard reports for move-ins and new lets
- Added support for editing permitted occupiers
- Landlord and supplier payment runs can now be separated
- Added ability to download compliance docs
- Added a setting for making account collection destination mandatory
- Added export restrictions for non-admins
- Added ability to archive and unarchive owners and units
New year bug fixes
We spent the first month of 2024 working on some improvements and fixes that had been high on customers’ wish lists.
Improvements & fixes
- Added ability to add unique invoices and purchase order numbers for collections
- Added destination display on the deposit charges table
- Added default platform fee option for suppliers
- Added ability to filter deposits by assigned user
- Added ability to update advance rent once an application was sent out
Yorlet Maintenance Beta
We’ve started work on Yorlet Maintenance, a new product that will allow customers to report and manage maintenance in the Yorlet platform.
Improvements & fixes
- Added unit name display for collections on owner statements
- Added unit ID requirement for owner releases
- Removed warning for Bank Transfers when customers attempt payments after payee approval
- Added ability to set up deposit providers as suppliers
- Added ability to create unique invoice numbers and purchase order numbers for collections
- Added ability to assign users to units
New reconciliation tools
Part payments have been streamlined with new reconciliation tools to help you manage under and over-payments.
Improvements & fixes
- Added arrears display on owner records for their units
- Added ‘paid at’ date display on the payments table
- Added Bacs debit processing timings display on payment records
- Improved customer record management
- Enhanced contract service functionality
- Added automatic deposit charge initiation for sending money to landlord owner records
- Improved deposit movement process for sending funds to suppliers
- Added setting for sending arrears emails to landlord owners
- Added ability to download NRL tax-paid certificates from owner payouts
Negative payouts to owners
Negative payouts enable customers to collect negative balances from owners.
Improvements & fixes
- Added ability to set default days before due for invoices
- Added tenant statements feature
- Added user email preferences for holding deposit payments
- Added automatic contract sending to landlord after signing
- Added configurable application stages
- Improved owner payout statement descriptors
- Made owner fees mandatory for application creation
- Added fee change email notifications
- Added Alan Boswell email integration
Owner fee reductions
You can now add temporary fee discounts to units to offer incentives to owners on management fees, as well as customising tenant find and renewal fees when creating a new application.
Improvements & fixes
- Added future-dated invoice items
- Added paid at filter on payments
- Added allocate part payment screen
- Added ability to mark an owner payout as paid without sending a statement
- Added ability to reveal external account details
- Added pending invoice items to upcoming invoices
- Added ability for a landlord to countersign a contract