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You can refund a payment in the Dashboard. This guide will show you how to refund payments to your customers.

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Refund a payment

Refunds cannot be undone. Make sure you have the correct amount and customer details before processing a refund.
To create a new payment session, follow these steps:
  1. Navigate to the payment you want to refund.
  2. Click the Refund button in the top right of the screen.
  3. Enter the Amount, Reason, and add any aditional details about the refund.
  4. Click Refund.
Refunds can take 5–10 days to appear on a customer’s statement. Yorlet’s fees for the original payment won’t be returned, but there are no additional fees for the refund.