When you successfully complete an application or add a new active tenancy, a tenancy record will be created in your account. These records contain all the necessary information related to the tenancy, including property and tenant details, links to their applications and subscriptions, and complete payment history. Tenancies can have three statuses that update dynamically:
  • Pending: The tenancy has been approved but has not yet started and will begin in the future.
  • Active: The tenant has moved in, and the tenancy term has commenced.
  • Complete: The tenant has moved out, and the tenancy term has ended.
You can add an active tenancy at any time by navigating to the Tenancy Dashboard and selecting New tenancy. This will initiate the rental application process using the Active tenancy format.