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You can update an owner account at any time to keep their details, contact information and payout destination up to date.

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Update owner details

To update an owner’s details, follow these steps:
  1. Navigate to the owner you’d like to update.
  2. Use the Actions menu and select Edit information.
  3. Update the owner’s details and save your changes.
The fields you can change depend on the owner’s business type:
  • Individual: email, first and last name, date of birth, address and phone number.
  • Company: email, legal name, company number, VAT number, address and phone number.
For landlords, you can also update their tax residency, which determines whether tax reporting applies to their rental income.
If an owner is missing information required for payouts or identity verification, their account shows as Restricted. You can supply the outstanding details from Edit information, or send the owner an onboarding link to collect it.

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Update payout bank accounts

An owner’s payout destination is managed separately from their personal details. To add a bank account, navigate to the owner, and under the Payout information section click Add, then complete the bank details (the requirements vary by country). You can also let owners provide their own bank details through an onboarding link. To pay out specific units to different accounts, see multiple bank accounts.