Collect a Bacs Direct Debit
To collect a Bacs Direct Debit payment method, follow these steps:- Navigate to the customer account for which you want to collect the payment method.
- Under the Payment methods section, click Collect payment method.
- Choose the Bacs Direct Debit payment method type. You can also select multiple methods or just one; the customer will only be able to supply one method in the session.
- Optionally, you can choose an active subscription to allocate the payment method to. This will update the subscription’s default payment method and set the collection method to Charge automatically.
- Optionally, you can choose to send the collection link to the customer’s email.
- Click Create.
- Share the collection link with your customer.
Timing
Bacs Direct Debit payments work on a 3 business day cycle. Occasionally, Bacs Direct Debits can fail even if they have been marked as paid in your Yorlet account. In such cases, a dispute is created for the payment, with the reason code we receive from the network. If the payment is for an invoice, the invoice will be updated to show the late payment failure, and a new invoice will be created automatically to recover the funds. This table illustrates the timings for a Bacs Direct Debit payment:Day | Event |
---|---|
Day 0 (before 20:00) | The payment is submitted |
Day 2 | The funds leave the customers account |
Day 3 | The funds settle to your Yorlet merchant account |
Notifcations
The Bacs Direct Debit scheme requires customers be notified about the follwing events:- When payment details are collected and the mandate is submitted
- Every time a payment is submitted