Adding charges to a deposit

While a deposit is Active, you can add charges to deduct funds from it. Once you have finalised the charges, return the deposit to the tenant. Each charge has a type:

• Arrears
• Charge
• Dilapidation
• Other

Charges appear in the Charges table on the deposit record. For each charge, the table shows the Amount, Status, Type, Description, and Destination. The destination is the owner the charged funds are allocated to when the deposit is returned. The returnable amount is the original deposit minus accepted charges. A charge cannot be more than the remaining deposit after existing charges.

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Add a charge

To add a charge, follow these steps:

1. Open the deposit and click Add charge. If charges already exist, this is labelled Add another charge.
2. Choose a Type.
3. Enter the Charge amount and a Description.
4. For a UK insured deposit, optionally choose a Destination owner. If you leave this empty, the charged amount is split across the unit’s owners when you return the deposit.
5. Click Create.

New charges are accepted immediately and reduce the returnable balance.

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Managing charges

From the Charges table, open the overflow menu (•••) on a charge to:

• Edit the charge’s description.
• Cancel the charge. A cancelled charge no longer reduces the returnable deposit.