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Coupons let you offer a discount to a customer, either as a percentage or a fixed amount off. Once created, a coupon can be applied to a subscription so the discount is reflected on the invoices it generates.

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Create a coupon

To create a coupon, follow these steps:
  1. Navigate to the Coupons page in the Dashboard.
  2. Click Create coupon, or press N on your keyboard.
  3. Enter a Name. This appears on your customers’ receipts and invoices.
  4. Choose the Type of discount:
    • Percent off: a percentage discount. Enter the Percent off.
    • Amount off: a fixed amount discount. Enter the Amount off.
  5. Optionally turn on Apply to specific invoice items to restrict the discount to certain item types: Rent, Charge or Product. Leave it off to apply the coupon to all items.
  6. Choose the Duration:
    • Once: applies to the first invoice only.
    • Forever: applies to every invoice for as long as the subscription runs.
    • Repeating: applies for a set Number of months.
  7. Optionally set Limitations:
    • Limit the number of times this coupon can be redeemed to cap total redemptions.
    • Limit the date this coupon can be redeemed to set a date after which the coupon can no longer be applied.
  8. Click Create.

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Apply a coupon to a subscription

You apply a coupon when creating a subscription. In the create panel, use the Coupon field to select a coupon for the customer. The discount is then applied to the invoices the subscription generates, according to the coupon’s duration.

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View and manage coupons

Select a coupon from the Coupons page to see its details, including:
  • Usage: the number of times the coupon has been redeemed.
  • Details: the discount, Duration, Max redemptions and Redeem by date.
  • Active redemptions: the subscriptions currently using the coupon.
A coupon shows as Valid while it can still be redeemed, or Invalid once it has reached its redemption limit or redeem-by date.

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Delete a coupon

Deleting a coupon stops it from being applied to any new subscriptions. Subscriptions already using the coupon keep their discount. To delete a coupon, follow these steps:
  1. Navigate to the coupon you want to delete.
  2. Click Delete.