Read notifications
Notifications is at the bottom of the sidebar. The badge shows how many are unread, up to 9+. Click Notifications to open the list. Opening it marks them as read. A dot shows anything still unread. Follow the link on an item, such as View dispute or View issue, to open the record. View all opens the Notifications page. You may also be notified when:- An owner fails an identity check
- A viewing is requested, booked, or completed
- Your Rightmove integration is paused
- A webhook endpoint is failing, or has been disabled after repeated failures
Choose what you receive
Some events can stay in the Dashboard, also go by email, or be turned off. The choice is yours. It does not change emails that go to a shared inbox, such as arrears reminders for the whole team. To change your preferences, follow these steps:- Open Your notifications.
- For each event, choose Dashboard and email, Dashboard only, Email only, or Off.
- Click Save.
Maintenance
Anything addressed to you, such as an assignment or a reply, starts as Dashboard and email. Broader events, such as any issue being raised, start as Dashboard only.