Letters

Letters lets you send physical post to customers and owners without leaving Yorlet. Write the letter once as a template, merge in names and addresses, then print and post it. Letters are printed in colour, double-sided. You can view and manage every letter from the Letters page. You can also send a letter automatically from a workflow.

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Enable Letters

Letters is a pay-as-you-go add-on. To enable it, follow these steps:

1. Go to Your plans.
2. Find Letters and click Get started.
3. Complete checkout.

Once enabled, Letters appears in the sidebar, with Templates underneath. You are billed per send, plus extra pages and premium postage. See list pricing.

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Letter statuses

Every letter has a status that shows where it is:

• Draft: The letter has been created but not sent. You can still edit or delete it.
• Sending: The letter has been submitted for print and post.
• Sent: The letter has been accepted for print and post. It can no longer be edited.
• Failed: Sending did not complete. You can fix the problem and send it again.
• Canceled: The letter was cancelled before it was printed.

The Letters page has a tab for each status.

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Delivery

Choose how the letter is posted when you create it:

• Standard: Ordinary postage. This is the default.
• Tracked: Postage with tracking, when a tracking number is available.
• Premium: Premium postage, billed as an extra charge.

The first page is included in the send. Extra pages are billed separately, and Premium postage is billed on top. Letters are always printed in colour and double-sided.

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What you need before you send

To print and post a letter, Yorlet needs:

• A name, line 1, city, and postcode on the customer or owner you are writing to.
• A business name and address on your account, so the letter can show a return address.

If sending fails, the letter moves to Failed and the reason is shown on the letter page.

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Get started