Set a maintenance threshold
The threshold belongs to the Unit so different properties can have different approval limits. To set a threshold, follow these steps:- Open the Unit record.
- Click Edit.
- Enter the amount under Maintenance threshold.
- Click Update.
Ask the landlord to approve
When a job or submitted quote is above the threshold:- Open the job’s actions menu.
- Select Ask the landlord to approve.
- Under Who to ask, leave the Unit’s landlord selected or choose a different Owner who signs off the spending.
- Click Send request.
Record a decision given elsewhere
If the landlord responds by phone or another channel, follow these steps:- Open the job’s actions menu.
- Select Record their decision.
- Add a note under How they told you.
- Click They approved or They declined.
What happens after the decision
- Approved: You can approve an over-threshold quote and complete the job.
- Rejected: The quote cannot be approved and the job cannot be completed at that cost.
- Awaiting landlord: The job remains blocked until a decision is recorded.